Quality management in healthcare is an important requirement in health sector. The principles of quality have been understood in health care. The focus for quality in health care is on simple preventive maintenance rather than total service maintenance. Patient satisfaction is the desirable outcome of quality assurance program that requires patient-centered care delivery and also compliance with the standards and efficient protocols. Main aim is to implement a system that is capable of managing the health care service to deliver a high quality service in a measurable way.